Privacy Policy

Information submitted in an inquiry

When you submit the quotation form, we collect the fields you provide: name, work email, phone or WhatsApp number, company, country or region, product category, estimated order volume, destination port and message. The form processing also records the submitting IP address and submission time for the inquiry record.

We use this information to respond to the request, prepare or follow up on a quotation, maintain the inquiry record and help protect the form from misuse. The inquiry is stored in the website administration system and a notification may be sent to the site administrator.

How information is shared

We do not publish inquiry details. Information may be accessed by people handling sales, customer support, website administration or the requested commercial follow-up. We may also use service providers that operate communications or website infrastructure as needed to provide those functions. Do not send sensitive information that is not needed for your sourcing request.

Cookies and third-party links

This website may use cookies or similar browser storage required for site operation and any features you choose to use. Pages can link to or open external services, including WhatsApp and external reference sites. Those services process information under their own privacy notices; their practices are not controlled by this website.

Retention and your requests

We retain inquiry records for as long as reasonably needed to respond to the inquiry, maintain business records, resolve issues or meet applicable obligations. Retention periods can vary by request and are not stated as a fixed period on this page.

To ask about information connected with a previous inquiry, contact [email protected] and include enough detail for us to locate the record. We will assess the request in light of applicable law and any recordkeeping, security or contractual requirements.

Contact

Questions about this policy or an inquiry record can be sent to [email protected].